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Asked the Questions Frequently

Things to know

What's your usual ETA?

We deliver most orders within 24-48 hours.

I need image edits fast. Do you offer speedy delivery?

Yes, we do. For a nominal additional price, we can deliver your order in just 2-5 hours. We’ll present you the expedited delivery charges when placing the order.

How many images can I submit for editing?

There’s no limit. We are happy to edit as many images as you need.

What if I'm not happy with the results?

That’s very unfortunate and rarely happens at TeghCreatives. Still, we offer unlimited revisions. We’ll edit your images until you are 100% happy with them.

In what formats do you accept and deliver the images?

We accept RAW, TIFF, PSD, & JPEG files. However, we can deliver the finished product in any format you like.

Could you send two versions of the image for comparison?

Of course. Just let us know when ordering.

How do I get in touch with you?

We are available on E-mail, Skype, WhatsApp and Phone Call. Contact us

How can I send / receive you my image files?

You can send and receive your image files via Dropbox, WeTransfer, or FTP.

Are my images safe and protected?

We perform all image processing in-house and your images are never shared with anyone else. They are kept safe and secure. That’s our promise.

Do you work with invoices?

Yes, we work with invoices too.

What are your billing cycles?

We offer flexible billing cycles to suit our clients’ needs. For small orders, we usually accept payments on completion of work and approval by client. For long-term and returning clients, we offer a weekly, fortnightly, or monthly payment schedule, as per the client’s convenience.

How do you accept payments?

Currently, we accept payments via Wire Transfer, Bank Transfer, and PayPal. We are in the process of adding other convenient payment options. When we do, we’ll update the details on our website.

Are you a registered company?

Yes. All invoices and payments bear our registered company name.

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retouchhand

Call Us

7669 511 611

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2719, sant nagar , new delhi, India

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